SHIPPING POLICY

SHIPPING DETAILS
We are pleased to offer free standard shipping on all orders. Depending on your location, delivery times may vary. Once your order is processed and dispatched, the estimated delivery timeframe is typically between 3 to 7 business days.

While we strive to ensure timely delivery, delays may occur due to customs processing or unforeseen circumstances. Please note that TechyNook is not responsible for customs duties, import charges, or delays caused by local customs authorities.

ORDER PROCESSING
Orders are processed within 1-2 business days of being placed. During peak times, such as holiday sales, there may be slight delays in processing. Rest assured, we are committed to getting your order to you as quickly as possible.

TRACKING YOUR ORDER
Once your order has been dispatched, you will receive a confirmation email containing a tracking ID and a link to monitor the status of your package. Please allow 1-3 business days for the tracking information to update.

WRONG ADDRESS DISCLAIMER
It is your responsibility to ensure that the shipping address provided is accurate and complete. If you notice an error in your address, please contact us immediately. We will do our best to assist, but once your order has been shipped, we are unable to make changes.

In cases where a package is undeliverable due to an incorrect address, you may be responsible for additional shipping costs to resend the order.

RETURNS
If you are not satisfied with your purchase, you may return it in accordance with our return policy. Please note that customers are responsible for return shipping costs unless the product is damaged due to manufacturing issues.

If your product arrives damaged, please reach out to us within 48 hours of receipt, including a photo of the damage and your order number. We will happily issue a replacement or full refund.

LOST/STOLEN PACKAGES
TechyNook is not liable for lost or stolen packages. If the tracking information indicates that your package has been delivered but you have not received it, please contact the carrier directly. If you require assistance, our support team is here to help at info@techynook.co.uk.

We are committed to providing you with exceptional service and quality products. If you have any further questions or concerns, please don’t hesitate to reach out to us. Thank you for choosing TechyNook!